Trabex/Global Wizard Internal Resources

Getting Started in Trabex/Global Wizard 15

• How do I start a new shipment in Trabex/Global Wizard?
• How do I complete the Shipment Details screen?
• How do I conduct a Denied Persons search within Global Wizard?
• How do I conduct a Denied Persons search within the Denied Persons Application?
• What is the login URL for Trabex/Global Wizard?

View all 15

General Questions 9

• Can my company add our logo to documents?
• How do I Apply Blanket Dates to Free Trade Agreements
• How do I change my password in Global Wizard?
• How do I get Adobe Reader to view .pdf files?
• How long are shipment records and documents kept in Global Wizard?

View all 9

AES Filing 5

• AES Data Submission to ACE
• Do I need to do an AES filing for a domestic shipment?
• Does China, Russia and Venezuela Have Special AES Filing Requirements??
• How Do I File AES from within the ACE portal?
• Why aren't all of my product lines showing up in my AES filing?

API 1

• Minimum Required Fields for Importing Shipment Data

Clauses 5

• What is a Clause and how is it used in documents in Global Wizard?
• How do I create a Clause in Global Wizard?
• How do I view, update or delete a Clause?
• What documents support clauses?
• How do I use or assign a Clause to a document?

Consolidations 5

• What is a Shipment Consolidation in Global Wizard?
• How do I add shipments to a Consolidation?
• How do I remove a shipment from a Consolidation?
• Why can't my shipments be Consolidated?
• Can I change the number on my consolidation?

Denied Persons 2

• Why doesn't the restricted parties application stop me from continuing a shipment after an entity has been found in the database?
• What databases does the Denied Persons application use?

Denied Persons (2021) 15

• What is the URL for the New Global Wizard Denied Persons Application?
• How Do I Reset My Global Wizard Denied Persons Application Password?
• What is the Similarity Threshold?
• How do I set Similarity Thresholds?
• How do I use Continuous Screening?

View all 15

Documents 3

• How do I generate my shipment documents in Global Wizard?
• Why is my Shipment Not Offering a Shipper's Export Declaration Form?
• How to use FTA/COO Documents

Entities 5

• What is an Entity in Global Wizard?
• How do I add or edit Entities in Global Wizard?
• How do I add an Entity to a Shipment?
• How do I attach a document to an Entity?
• What document file types can I store with an Entity?

Information Guide 3

• How do I access the Information Guide within Global Wizard?
• What is Trade Information within the Information Guide?
• What are Document Templates within the Information Guide?

Integrations 1

• Why didn't my order transmit into Global Wizard?

Packing, Logistics and Finance 11

• How do I use the Customs screen?
• How do I use the Inland Bill of Lading screen?
• How I do use the Air Information screen?
• How do I use the Ocean Information screen?
• How do I use the Truck Information screen?

View all 11

Products 6

• How do I add, edit or delete frequently shipped products to the Product Master?
• How do I add products to a new shipment in Global Wizard?
• My Schedule B / HTS Code is out of date. What do I do?
• I know my HTS/Schedule B code is valid but the system won't let me use it for exporting. What's going on?
• How do I find an ECCN number for my product(s)?

View all 6

Reports 2

• How do I create a shipment summary report in Global Wizard?
• What reports can I run within Global Wizard?

Requirements Guide 2

• What is the Requirements Guide Within Global Wizard?
• How do I access the Requirements Guide within Global Wizard?

Shipment Wizard 6

• My documents won't process because I'm missing information. What do I do?
• Using and Updating Shipment Statuses
• I need an adjustment to a form. Is this possible?
• I am having trouble uploading documents or I see an error in my uploaded documents
• How do I add and edit Inland Bill of Lading Class Codes?

View all 6

Signatures 4

• How do I have my signature automatically added to documents?
• Why isn't My Signature Appearing in Documents?
• Why isn't my signature appearing on the USMCA document?
• What documents do signatures appear on?

USMCA 4

• Who is the Certifier for USMCA Documents?
• How do I use the USMCA template?
• How do I manage Preference Criterion with USMCA?
• Why isn't my signature appearing on the USMCA document?

Hostnames SFTP connections 0

Customer Reports 1

• How to give a customer's access a report

Onboarding 0

Products 0

AWS 0

Server Information 0

Trabex/Global Wizard Internal Support Notes 0

DES-CASE 0

HydroTech 0

IFPC (International Foods) 0

Links Snacks (Jack's Links) 0

Mitsubishi 0

Pelstar 0

Pharmco 1

• Haz Mat Product Details in Shipment

Rocky Mountain Chocolate Factory 0

RTP 0

Sinclair 0

Tampico 0

UKG/Kronos 0

Atrion/Halkey 1

• Halkey Integration 2023

Templates 0