Trabex/Global Wizard Internal Resources
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Trabex/Global Wizard Solutions
Getting Started in Trabex/Global Wizard
15
How do I start a new shipment in Trabex/Global Wizard?
How do I complete the Shipment Details screen?
How do I conduct a Denied Persons search within Global Wizard?
How do I conduct a Denied Persons search within the Denied Persons Application?
What is the login URL for Trabex/Global Wizard?
View all 15
General Questions
9
Can my company add our logo to documents?
How do I Apply Blanket Dates to Free Trade Agreements
How do I change my password in Global Wizard?
How do I get Adobe Reader to view .pdf files?
How long are shipment records and documents kept in Global Wizard?
View all 9
AES Filing
5
AES Data Submission to ACE
Do I need to do an AES filing for a domestic shipment?
Does China, Russia and Venezuela Have Special AES Filing Requirements??
How Do I File AES from within the ACE portal?
Why aren't all of my product lines showing up in my AES filing?
API
1
Minimum Required Fields for Importing Shipment Data
Clauses
5
What is a Clause and how is it used in documents in Global Wizard?
How do I create a Clause in Global Wizard?
How do I view, update or delete a Clause?
What documents support clauses?
How do I use or assign a Clause to a document?
Consolidations
5
What is a Shipment Consolidation in Global Wizard?
How do I add shipments to a Consolidation?
How do I remove a shipment from a Consolidation?
Why can't my shipments be Consolidated?
Can I change the number on my consolidation?
Denied Persons
2
Why doesn't the restricted parties application stop me from continuing a shipment after an entity has been found in the database?
What databases does the Denied Persons application use?
Denied Persons (2021)
15
What is the URL for the New Global Wizard Denied Persons Application?
How Do I Reset My Global Wizard Denied Persons Application Password?
What is the Similarity Threshold?
How do I set Similarity Thresholds?
How do I use Continuous Screening?
View all 15
Documents
3
How do I generate my shipment documents in Global Wizard?
Why is my Shipment Not Offering a Shipper's Export Declaration Form?
How to use FTA/COO Documents
Entities
5
What is an Entity in Global Wizard?
How do I add or edit Entities in Global Wizard?
How do I add an Entity to a Shipment?
How do I attach a document to an Entity?
What document file types can I store with an Entity?
Information Guide
3
How do I access the Information Guide within Global Wizard?
What is Trade Information within the Information Guide?
What are Document Templates within the Information Guide?
Integrations
1
Why didn't my order transmit into Global Wizard?
Packing, Logistics and Finance
11
How do I use the Customs screen?
How do I use the Inland Bill of Lading screen?
How I do use the Air Information screen?
How do I use the Ocean Information screen?
How do I use the Truck Information screen?
View all 11
Products
6
How do I add, edit or delete frequently shipped products to the Product Master?
How do I add products to a new shipment in Global Wizard?
My Schedule B / HTS Code is out of date. What do I do?
I know my HTS/Schedule B code is valid but the system won't let me use it for exporting. What's going on?
How do I find an ECCN number for my product(s)?
View all 6
Reports
2
How do I create a shipment summary report in Global Wizard?
What reports can I run within Global Wizard?
Requirements Guide
2
What is the Requirements Guide Within Global Wizard?
How do I access the Requirements Guide within Global Wizard?
Shipment Wizard
6
My documents won't process because I'm missing information. What do I do?
Using and Updating Shipment Statuses
I need an adjustment to a form. Is this possible?
I am having trouble uploading documents or I see an error in my uploaded documents
How do I add and edit Inland Bill of Lading Class Codes?
View all 6
Signatures
4
How do I have my signature automatically added to documents?
Why isn't My Signature Appearing in Documents?
Why isn't my signature appearing on the USMCA document?
What documents do signatures appear on?
USMCA
4
Who is the Certifier for USMCA Documents?
How do I use the USMCA template?
How do I manage Preference Criterion with USMCA?
Why isn't my signature appearing on the USMCA document?
Help Desk Software
by Freshdesk Support Desk