If you are not receiving emails or automated reports from Global Wizard, please follow the steps below.

  1. Check your spam and junk mail folders. This is the most common issue.
  2. Ensure that your email and internet connections are working as expected.
  3. Check with your IT department that emails from @globalwizardexports.com is whitelisted and not being blocked by your company's firewall.
  4. Contact support by submitting a ticket so we can check for any issues on our end.